This month marks the 1 year anniversary of our relaunch of the Ritter Machinery brand. As you can imagine, it has been quite the undertaking but we have been overwhelmed with the support of our customers and the warm welcome that we have received.
Here are a few items to note about our growth and more importantly, our ability to serve your company with your machine needs moving forward:
- Now offering 30 machine models. What started with 8 machine models in April 2016 has expanded as we have responded to your needs. Click Here to see our machine listing.
- Over 80% of spare part orders ship in less than 24 hours. Service is our focus and we keep over 1000 SKUs on hand to ensure your machines stay running.
- Lead times are averaging under 4 weeks. While this does vary based on volume and specific machine, we are able to build our machines faster than some competitors can take an order. For a list of machines that are available quickly through our dealer network, click here.
- WE ARE GROWING. As of this week, we are doubling the size of our production facility. This will take a few months to complete, but we expect to see increased capacity by early this summer.
Thanks again for a great year. Without great and loyal customers, we would not be able to make this happen. Keep us in mind as you source your next machines. We would love to serve you moving forward.